Down Under Visa Logo

Strange how the word “argue” can make people want to argue? Looking at it, it has the same effect on me! “What? I’m not arguing! Who says I’m arguing??”

In hindsight, probably should have used a less confrontational word in a title (despite the fact it grabs attention).

honey

Do we at Down Under Visa make mistakes? Do we get things wrong? Of course we do. We’re human. We set a very high standard. We have staff who do nothing but check documents when they come in for errors, ie. one staff member checks, then the second one checks what he just checked. They know we have a 0% tolerance level of mistakes, and they’ve all seen my scary side when anything has ever got past them.

However, yes we can still make mistakes, and I have no problem with copping it on the chin if we do. And if you disagree with something we’ve told you, then please feel completely free to tell us and to tell us why.

What I have a problem with is people getting angry with us when we tell them their documents are not sufficient or have mistakes. We have clients who have had applications refused for insufficient evidence, ie. where they haven’t put their case strongly enough to justify the grant of a visa. They come to use to get us to apply again for them, they give US insufficient evidence, then they get mad at us when we tell them it’s not enough! “What do you mean? Surely that’s enough? Why did you say this is insufficient? This is taking too long……”

To me? That makes no sense at all! If you had tried and failed, then clearly you don’t know how to do it and you need help. Why get annoyed with us over it?

Most of our clients…..especially those “gentleman” clients that I mentioned in the earlier BLOG article…..send me emails starting with the classic “Sorry to bother you”, and then politely ask for further explanations. I respond by telling them not to apologise, because helping them is our job. I have NO problem with questions. Polite questions? They make me even more willing and happy to answer them, and I will do so. We really do want you to understand.

Just don’t get mad at us when we tell you that you are wrong. We have a wealth of experience, and we could practically do this in our sleep. Please benefit from our experience and let us get you that visa. That’s what it’s all about, isn’t it?

The advantages of a Prospective Marriage Visa to Australia
Should you ARGUE with Down Under Visa?

Questions: Please search our BLOG menu or Visa Knowledge Base

Submit a Comment

NOTE: Please restrict your comments to what's written on this page.

PLEASE NOTE: You may comment on posts, and you may ask general questions about the visa topic. However requests for “how-to?” information on how to lodge visas or how to deal with specific problems will not be answered. Please engage the services of a professional Registered Migration Agent for actual assistance or advice. Thank you.

Your email address will not be published. Required fields are marked *

Questions about visa types we don’t handle, or about countries we don’t apply for visas from, will not be answered, Philippines to Australia visas for couples and families only.

Do you have suggestions for topics you would like to read an article about? Click HERE and we will see what we can do!

 

Navigation

How does it work?

How It Works Image

Search Our Site

Podcast Episodes

Jeff Harvie Podcast Image

HINT! Listen in the car...or the bus, or on the train.

Happy Couples

Happy Couples Image

SUCCESS STORIES!

Google Reviews

See All Reviews

Facebook Reviews

Subscribe to our BLOG

Migration Law

Registered Migration Agent Details Image

Should you use a Registered Migration Agent or not?

CLICK HERE

MARA CODE OF CONDUCT

Migration Alliance Image

Latest Posts

Useful Links

Filipina Wives Image Partner Visa: The Journey (Philippines to Australia) Image Filipina Wives Blog Image